Unlock More With Just One Tap

Life has a way of reminding us where the limits are. Like when you hit “storage full” right as you’re capturing the perfect shot.

Or max out your word count on social media, just when you’re getting to the good part. Or get slapped with “access denied” after too many wrong password attempts — one more try and you’re locked out.

Limits show up in the smallest, most unexpected moments. And that’s exactly how it feels when you try to send money on an app and get hit with: “Action not allowed” or “Limit exceeded.” That sting usually means one thing: your KYC level (a.k.a. Know Your Customer) is holding you back.

But here’s the good news, changing that is super easy, and it puts more power right in your hands.

Let’s walk you through how to level up and take full control of your finances in just a few taps.

Level 1: You’ve Got Access… Just Not All of It

When you sign up on Safe Haven using your NIN or BVN, you’re automatically placed at KYC Level 1.

It’s like getting a basic ticket, you’re in, but you don’t have full access yet.

You can do a few things: send money, receive funds, and explore the app. But there are limits. So if you're feeling boxed in, it’s time to break out.

Level 2: Glad you Stepped It Up

Upgrading to KYC Level 2 takes literally seconds:

1. Log into the Safe Haven app
2. Head to your Profile
3. Tap “Upgrade to KYC 2”

That’s it. No paperwork, no stress. You’ll get higher transaction limits and more freedom to use the app how you want.

Level 3: Go Beyond the Basics… It’s Time to Own It All

Now here’s where it gets interesting. KYC Level 3 gives you higher limits, more features, and full app access, think of it as having the VIP pass.  This is where you unlock the full Safe Haven experience.

Here’s how to get there:

1. Open the app and go to your Profile
2. Tap “Upload Documents”
3. Submit the following:
   • Your passport photo
   • Your signature
   • A utility bill (not older than 3 months) or a bank statement with your address
   • A valid ID (NIN slip, Voter’s Card, or International Passport)

Once approved, you’re at Level 3, full control, zero restrictions.

Why Bother Upgrading?

Your financial freedom matters. And upgrading your KYC level gives you:

• More room to send and receive larger amounts
• Access to premium features
• A faster, smoother experience
• Peace of mind knowing you’re in full control

You’re not just upgrading your app profile, you’re upgrading your entire money game.

Safe Haven MFB was built to give you financial freedom, and your KYC level is the key. So don’t settle for less. Log in, upgrade, and take charge today with the Safe Haven app

Because when it comes to your money, you should always be in control.